How do you reset xfinity cable box

Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...

Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box.Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Restart from the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart. Back to top.If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...

Sep 3, 2022 · To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here’s the first method that allows you to reset the device using the “Help Menu.”. Here’s what you need to do: Make sure your Comcast is switched on. You need to open the “Settings.”. Now, enter the “Help” option. Navigate to the “System Refresh” system and press OK. Select the “Refresh Now” option in the sub-menu and ...To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the 'Power' and 'Menu' buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the 'Up' and 'Down' arrows on your remote to navigate between the different options on the User Settings menu and find the ...Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.

Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.XR16 is a voice remote, which lets you control your Xfinity Cable box using voice commands. So, to pair your Xfinity remote with the TV , point it towards the TV and press the voice button. If nothing appears on the screen, you may follow the instructions given below.Reset your Comcast Cable Box. If none of these troubleshooting methods worked for you, there is one more thing you can try. You can reset your Comcast cable box to restore factory default settings. Resetting your cable box works just like rebooting a computer, it clears the memory of the device, thus eliminating any bugs that may have crept in.

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Thanks for posting to the Xfinity Forum. @Rustyben is correct. If you are still in need of assistance, I'd be happy to ship a replacement model. Can you send me a private message with your first and last name, the numbers associated with your address, and the account holder's name if different from you?Learn how to turn the Purchase PIN on and off. Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...

X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready.Main Cable Box Died. Two days ago I awoke in the morning to find that my X1 Cable Box was completely blank. No time, no power light nothing. It was working fine the day before and suddenly was dead. I thought that maybe there was an outage but my Internet & phone were working fine.I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box. TV powers off fine as expected but X1 boxes seem to stay on all ...I have tried pressing the WPS button upon upon the box booting for factory reset but nothing happened (tech support said light should change to amber). This restart method used to work on other devices but does not appear to work on this device. 2. I tried to do the reset provided on the remote, but it seems to only reset the remote, not the ...If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. If you're still experiencing issues, contact us .3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ...How to Setup your Xfinity XB8 XFi ModemIn this video, I'll show you how to setup your Xfinity XB8 XFi Modem. This modem is a must-have if you're using Comcas...Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red. Press 9-8-1. You will see that the LED will blink twice in green color.Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.

Turn off the TV: Run a coaxial cable from the wall jack to the TV's input. Turn on your smart TV. Use the smart TV remote control to switch to the "TV" input. You may have to go into your TV's settings to find the "Tuner mode" section and switch it to "Cable." Then, you'll need to scan for channels to see what's on.

Press B for control of a Motorola brand cable box; press C for control of a Cisco or Scientific-Atlanta brand cable box. Note: If you need to re-program the remote for control of an XFINITY cable box, repeat the steps above and press A in step 2. Press the XFINITY key to check that your remote controls your set-top box. If it does, you're all set.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Resetting your Xfinity cable box can effectively resolve various common issues that may arise with your cable TV service. In this ultimate guide, we will provide you with everything you need to know about resetting your Xfinity cable box correctly. From understanding the basic functions of your cable box to outlining the step-by-step …If this is the case for your Xfinity remote, then you will need to hold down the A and D buttons (wherever they may be on your Xfinity remote control) until the LED light turns from green to red. Then press the number 9, the number 8 and then the number 1. This will make the LED light blink twice in green and reset your Xfinity remote.Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...I click on the reset button and after clicking through a few screen it message come back "Can't Connect to X1 TV box" ... If you do not choose to pay for Comcast Internet, you cannot use X1 cable boxes. ... The tech support send me a new cable box. The cable box was the exact some as I currently have. I swapped it anyway and had to …How do I turn on Power Saver? To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On."May 18, 2023 ... How to Set Up a New Comcast Xfinity TV Cable Box - on 5-25-2023 Thursday, May 25, 2023 05-25-2023 at home inside is opened 05/25/2023 ...

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The first step in resetting your Xfinity Flex Box is to unplug it from the power source. You can do this by unplugging the power cable from the device's back or turning off the power outlet where the box is connected. Step 2: Wait for about 20 seconds. After unplugging the device, wait for about 20 seconds to allow the device's system to ...Also, make sure your set-top box or DTA is powered on and in plain sight. TV Power: Turns your TV on/off. All Power: One button to turn the TV, AVR and DTA or set-top box on/off. Vol +/–: Controls the volume on the DTA or set-top box. After your remote is programmed, these keys control the TV or AVR’s volume. CH ^/v: Selects the next higher ...First, place the remote into Setup mode . Press the Setup button until the LED at the top of the remote changes from red to green. Then, Enter the factory reset code. Press the digits 9-8-1. This starts the reset action. Then, the reset completes . The LED blinks green two times, to confirm that the remote finished the reset.If you have tried the above steps and haven't had any luck, please feel free to initiate a peer to peer chat with me. Here's the detailed steps to reach us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your ...And do note, a factory reset will unpair your remote and TV Box. You'll need to reactivate your TV Box and re-pair the two devices following the instructions provided with your Xfinity remote and TV Box. And if you happen to be using the rarer "XRA Large button Voice Remote" variant, check out the detailed instructions on resetting those ...This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option.Connect both the Xfinity TV box and the 2nd generation Amazon Fire TV Cube directly to the TV, preferably using HDMI. Switch the input on the TV to view the FireTV OS running on the Amazon Fire TV Cube. Go to the Settings tab. Select the Equipment Control option. Choose the Add Equipment option.Also, make sure your set-top box or DTA is powered on and in plain sight. TV Power: Turns your TV on/off. All Power: One button to turn the TV, AVR and DTA or set-top box on/off. Vol +/–: Controls the volume on the DTA or set-top box. After your remote is programmed, these keys control the TV or AVR’s volume. CH ^/v: Selects the next higher ... ….

Pick up the coaxial cable and connect one of the ends to your wall socket. Twist in the clockwise direction until it's tight. Find the coaxial input on your xFi Wireless Gateway Plug, and to it, plug in the other end of the coaxial cable. Again, twist in the clockwise direction until you feel it's tight.Comcast cable boxes translate digital signals from the cable company into broadcast media that displays on a television set. Because of the hardware, softwar...Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the "Welcome. Bienvenido. Bienvenue" loop.Choose to require a purchase PIN on your X1 TV Boxes, the Xfinity Stream web portal (xfinity.com/stream) or the Xfinity Stream app on Roku devices to: Purchase ...Hello, @ Ravens40. Ensure the device is currently powered on. Press the 'POWER' and 'MENU' buttons on your remote at the same time. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. Press 'OK' - this should cycle the equipment to perform a factory reset. The option should also be ...You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so. ... If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by ...Pair the remote to your X1 TV Box. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how: Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.Remove TV and audio receiver control. Press the Setup button on the remote until the LED at the top of the remote changes from red to green. Press 9-8-6. The LED at the top of the remote will blink green twice to indicate that the remote has been reset. Remove TV or audio control from your remote.XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ... How do you reset xfinity cable box, Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn't working, then it will be necessary to call Xfinity Support for help., Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK., Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1., Oct 11, 2020 · I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ... , In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr..., BruceW. @spcaman wrote: RNG110 cable box ... "Reference code SOaOO". ... "One Moment Please, Available Shortly, Ref code S0a00" and similar messages are generated by the cable box when the signal for the channel you are trying to watch is too weak or has too much noise. This might be because of a bad box or a problem at Comcast (check https ..., Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1., If your Disney+ subscription is billed through Xfinity, you can change your plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change next to your current subscription plan. Follow the prompts to choose your new plan., X1 Error Code: XRE-00250 - This device needs to be activated before we can continue., Equipment control setup does not list Xfinity/Comcast under cable box control ... I have factory reset my fire cube with the same results ... Comcast/Xfinity isn't ..., Need help programming your Xfinity X1 Voice Remote (model XR11)? Xfinity is here to help. For more detailed instructions, visit https://www.xfinity.com/suppo..., ki1o. There are two versions of the XG2v2 boxes, the XG2v2-S and the XG2v2-P. The XG2v2-S made by Samsung, is an outdated box that doesn't work with some apps and should not be passed out by Comcast. The XG2v2-P made by Pace, is the current box that should be passed out by Comcast and should work with the apps., Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ..., Most cable programming comes with a television receiver box. This receiver box obtains higher-end programming and unscrambles it. However, if you have the basic cable package there..., How do I turn on Power Saver? To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On.", Follow the suggestions below to try and restore service: Try to plug a working corded phone into different jacks to find out if the issue is isolated to one phone or jack. Plug the phone directly into your Xfinity Voice modem to determine if the issue may be related to the wiring inside your home. If you have two phone numbers with Xfinity ..., To pair up bluetooth devices with the New 4K Xfinity DVR. Go in the settings on the DVR, go into devise settings, then into audio. Bluetooth devices with be the first option, select bluetooth devices and the DVR with start to scan for bluetooth devices within range that are turned on, select the device you want and it should pair immediately ..., Select Your Remote. Remotes. XRA - Large Button Voice Remote. XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button., To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the "Power" button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ..., Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu., Dec 23, 2021 · This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option. , Changing the Daily Update Time for TV Boxes. Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button., First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren't the only concern., The Xfinity app if you subscribe to Xfinity Home Self Protection. Replace the battery within two weeks of receiving the alert. If you receive a low battery alert within 30 days of device installation, please contact us. Batteries can be purchased online at Battery Junction or at local retail stores., Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset. , I can see why this is a common problem if two remotes from the store had the same problem. Perhaps Comcast/ Xfinity stores and technical support technicians should be trained to understand this type of issue. The technical support people kept trying to reset my streaming box from their network access many times!, Xg1v4 is a newly redesigned Box for Xfinity Comcast Customers ,who have service with them , with this box you will be future proof for upcoming on demand 4K ..., Aug 18, 2018 · Can't change channel on your cable box? Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi... , Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the ..., small cable boxes have to be refreshed or unplugged. The small cable boxes will not connect with a tv show unless you unplug the cable first and replug or do a total system refresh. I have spoken with a couple of reps who just want to refresh. URGH!, Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ..., Here's how: Start by holding A and D at the same time until the light on the top flashes green. Then press 981, the light may flash several times. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. In a few seconds, the box will reboot if done ..., If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your ...